Hello there!
I'm Jake, even though my name is Support, I thought I'd introduce myself and inform you of my job on the website.
Well, my name is Jake and I am 21, I work for Totally Wicked as Forum and Website Support Moderation and I am the person you need to contact if you are in need of support, you DO NOT go to any of the other Senior Staff (Head Moderators, Administrators, etc.)
So if you want any help, please inbox message me and I will reply to you quickly.
Many thanks,
JAKE